By downloading, accessing, or using MechaSuite, or by using the MechaSuite website, you consent to the collection and use of information as described in this Privacy Policy.

If you do not agree with this Privacy Policy, please do not use MechaSuite or our related services.

For privacy-related questions, data subject requests, or concerns, please contact us at [email protected].

Depending on how you use MechaSuite, we may collect the following categories of information:

• Account Information: If you sign in, we may receive your name, email address, profile identifier, and authentication details from supported identity providers (such as Google, Apple, Discord, or Facebook) through our secure authentication system.
• Vehicle and Usage Data: Information you enter into the app, including vehicles, fuel logs, charging sessions, maintenance records, reminders, notes, statistics, costs, and related metadata.
• Shared Vehicle Data: If you use vehicle sharing, we process sharing permissions, invite details, and data associated with shared vehicles.
• Device and Technical Data: Device type, operating system, app version, language settings, crash reports, diagnostic logs, and synchronization activity when connected to our services.
• Website and Support Data: If you contact us through the website or support channels, we may collect your name, email address, message content, and related correspondence.
• Payment Information: If you purchase subscriptions or premium features, payment processing is handled by third-party payment providers. We do not store full payment card details on our servers.

Locally stored media: Maintenance photos and certain files may remain stored only on your device and may not be uploaded or synchronized unless explicitly stated otherwise in the application.

MechaSuite is designed to work primarily offline. By default, your data is stored locally on your device using local database and storage systems.

If you sign in and enable synchronization:

• Selected data may be transmitted to and stored on MechaSuite backend infrastructure.
• Synchronization may be delayed, interrupted, or unavailable depending on connectivity and service status.
• Conflicts may occur between devices or offline changes.
• Some data types, such as locally stored maintenance photos, may not sync between devices.

Backup and export files created by you remain under your control unless you choose to store or share them elsewhere.

We process personal data to:

• Provide, operate, maintain, and improve MechaSuite and related services.
• Enable optional account sign-in, synchronization, and vehicle sharing features.
• Generate statistics, reminders, and in-app functionality based on your entered data.
• Process subscriptions, purchases, or donations where applicable.
• Respond to support requests and communicate service-related notices.
• Monitor performance, diagnose errors, and improve reliability and security.
• Detect abuse, enforce our Terms and Conditions, and comply with legal obligations.
• Send marketing or product update communications only where permitted by law and, where required, with your consent.

We do not sell your personal data.

If you share a vehicle with another user, relevant vehicle data and permissions (such as Owner, Editor, or Viewer access) may be processed and stored to enable collaboration.

Vehicle owners are responsible for managing who has access to shared data. If you accept a sharing invitation, you may be able to view or edit data according to the permissions granted by the vehicle owner.

We are not responsible for how invited users use or modify shared vehicle data once access has been granted.

We may share limited personal data only where necessary and with appropriate safeguards:

• Service Providers: Cloud infrastructure, authentication, analytics, payment processing, email delivery, and support tools that help us operate MechaSuite, subject to contractual obligations.
• Shared Users: Other MechaSuite users you authorize through vehicle sharing or collaboration features.
• Legal Requirements: Where required by law, regulation, court order, or valid legal process.
• Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets, subject to applicable law.

We do not sell personal data to third parties.

MechaSuite may integrate with third-party services, including but not limited to:

• Authentication providers (Google, Apple, Discord, Facebook, and similar services)
• Cloud hosting and infrastructure providers
• Payment processors and app store platforms
• Analytics, crash reporting, or diagnostic tools

These third parties may process data according to their own privacy policies. We encourage you to review the privacy practices of any third-party service you use in connection with MechaSuite.

We are not responsible for the privacy practices, availability, or security of third-party services outside our reasonable control.

MechaSuite is operated from South Africa and may use service providers in other countries. As a result, your personal data may be transferred to, stored in, or processed in jurisdictions outside your country of residence.

Where required by applicable law, we implement appropriate safeguards for international transfers, such as contractual protections or other lawful mechanisms.

We implement administrative, technical, and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration.

These measures may include access controls, encryption where appropriate, secure authentication systems, and monitoring of infrastructure and services.

You are responsible for:

• Securing your device and login credentials.
• Maintaining backups of important data.
• Managing vehicle sharing permissions carefully.

No method of transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain personal data only for as long as necessary to:

• Provide MechaSuite and related services.
• Maintain account, synchronization, and sharing functionality.
• Comply with legal obligations.
• Resolve disputes and enforce our agreements.

Local data stored on your device remains under your control until you delete it, uninstall the application, or reset your device.

If you delete your account or stop using cloud features, synchronized cloud data may be deleted after a reasonable retention period, unless we are required to retain it by law.

We may anonymize or aggregate data for analytics, service improvement, or statistical purposes after it is no longer needed in identifiable form.

Depending on your jurisdiction, including under POPIA and GDPR where applicable, you may have the right to:

• Request access to personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of personal data, subject to legal and operational requirements.
• Object to or restrict certain processing activities.
• Request data portability where applicable.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a relevant data protection authority.

To exercise these rights, contact us at [email protected]. We may need to verify your identity before responding to certain requests.

The MechaSuite website may use cookies and similar technologies to:

• Enable essential website functions.
• Make navigation and use of our services easier.
• Collect statistical data and improve performance (with your consent where required).
• Personalize content and user experience (with your consent where required).

You can control or disable cookies through your browser settings. Disabling cookies may affect certain website functionality.

The MechaSuite mobile and desktop applications may use local storage, device identifiers, or diagnostic tools necessary for app functionality, updates, and performance monitoring.

MechaSuite is not directed at children under the age of 13 (or 16 where applicable under local law), and we do not knowingly collect personal information from children without appropriate consent.

If you believe a child has provided personal information to us without proper authorization, please contact us at [email protected]. We will take reasonable steps to review and remove such information where appropriate.

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or data processing practices.

Updated versions may be published on our website, within the application, or communicated by email where appropriate. The “Last updated” date at the top of this page will indicate when changes take effect.

Continued use of MechaSuite after an updated Privacy Policy becomes effective constitutes acceptance of the revised policy, unless otherwise required by law.

For privacy inquiries, data subject requests, or questions about this Privacy Policy, please contact:

• [email protected]
• MechaSuite Website
• iServeCloud Website